Accept that you cannot make a family discuss their financial situation or accept the help you think they need.

If the family don’t trust you, or don’t feel ready to discuss financial issues, or any other concern, nagging or pressuring them won’t make a difference.

If working on financial issues is part of a statutory plan, for example involving a child protection service, you may need to indicate that you will have to feed back to the service if you haven’t been able to identify goals in this area.  Try to do it in a way that reflects acceptance of the family’s right to refuse help and take on the consequences, rather than with a veiled threat. That way the family are more likely to come back later if they do reach the stage where they are looking for help.