Resource Links for Ceentrelink Entitlements

Using the Centrelink website you can:

Use Quick Links if you are not confident about navigating the site
Access detailed information about Centrelink payments and services
Download brochures about Centrelink payments and services in community languages
Assist a family to lodge an intention to claim a Centrelink payment
Use the Online Centrelink Rate Estimator to find out what a family should be paid by Centrelink, or to help them work out the impact on their Centrelink payments of changes to their income eg through working more hours
Use the Family Assistance Estimator to estimate how much Family Assistance a family should receive, whether they are eligible for rent assistance, and how much child care benefit they will receive for approved child care
Both calculators can be found at: (click here to locate the calculators)
Assist families to advise Centrelink of some changed details, view information and find out about debts
Download application forms for Centrelink payments
Download brochures and factsheets about Centrelink payments and rates
Send an email asking for a Centrelink staff member to contact you
Use the A-Z list or Search if you are not sure how to find what you need.

Using the Welfare Rights website you can:

Access the Independent Social Security Handbook, for detailed, up to date information about Social Security entitlements and law
Download Fact Sheets on a range of Centrelink payments and issues, giving clear explanations of complex information
Download Fact Sheets on rights and appeals in community languages
Download forms which can be used to address common problems clients may have dealing with Centrelink
Get up to date information on changes to Centrelink payments and entitlements
Find out how to contact members of the National Welfare Rights Network for free and independent information advice and representation on Social Security matters.

Financial Literacy in Progress a Barnardos and HSBC initiative