Addressing Life Changes
Understanding Centrelink
Many families aren’t aware of Centrelink entitlements and eligibility requirements.
Having a basic understanding means Family Workers can quickly identify whether families may be able to receive additional entitlements, or alert family members to issues that may arise if they aren’t well-informed about eligibility requirements.
Try this quick True or False Quiz to check your knowledge
Resource Links for Centrelink Entitlements
Click here to view Resource Links for Centrelink Entitlements
Centrelink Case Studies - how would you respond?
You can use these case studies to:
- Check your knowledge of Centrelink entitlements
- Find out more about Centrelink entitlements using Centrelink website features:
Click Below to view the case studies:
How to Assist Families with Centrelink Difficulties
Many families who receive Centrelink payments will experience difficulties with Centrelink from time to time. These difficulties can place significant stress on families, as they may affect families’ access to payments on which they depend. Family workers can play an important role by providing support and information to families so that difficulties can be addressed as soon as possible.
When to Refer to a Centrelink Social Worker or Other Specialist Officer